The Cox WiFi app is a useful app that lets you get control over your Cox Communicate-sourced home internet network.
Another feature of use is the option to view the devices that are currently connected using your Cox WiFi network. If the Cox WiFi app is not showing some or all of your connected gadgets, try these troubleshooting tips.
One of the reasons why your Cox Wifi App is not showing all the connected devices could be because you have changed your WiFi username.
Read the article below to explore all the potential causes and fixes to the Cox Wifi App Not Showing Devices.
How To Fix Cox Wifi App Not Showing Devices
If your device name is not showing up on the Cox Wifi app and you don’t know what to do, try these easy troubleshooting methods and fix the issue:
1. Force Quit and Reopen the App.
In some cases, temporarily restarting the Cox WiFi app can resolve the immediate bugs and fix the issue of whether the device is connected or not. Close and force quit the app completely, and then re-open it to let it reload with new data about clients.
2. Check Device Connection Status
Make sure the “lost” devices are still associated with the Cox WiFi network, not any other wireless access point. During a shortage of vital resources, disconnect them from other networks as necessary.
3. My Account – Off on the Secured Screen of the App
If closing the app doesn’t do the trick, try logging out of the whole address just to log back in afterwards. The music player process gets re-sent to the app, which in turn re-syncs device data directly.
4. Hard Reset the Cox Panoramic WiFi Gateway
In case the issue does make you overwhelmed, reboot the physical Cox Panoramic WiFi gateway which is essentially responsible for the broadcasting of your home network. Trouble-shoot it by rebooting (power cycling) it from the router side to clear away the issues that may stubbornly prevent the app from detecting devices.
5. Install App Updates
The appearance of visibility problems connected with the device could be a symptom of a vintage app version of Cox WiFi mobile. Verify that it is the latest version that you have and not an outdated one.
Also, read Cox Panoramic WiFi Red Light: What It Means and How to Fix It
6. Switch Network View
The Cox app shows the Internet of Your Things including all routers within your home network and hotspot access. One way of trying is exploring both these views to check if it is capable of presenting their desserts.
7. Factory Reset if Needed
As a last resort, you may need to back up your router configuration and do a factory reset of the Cox gateway. This will clear any software glitches causing detection problems.
Conclusion
The Cox WiFi app-connected devices list is handy for keeping tabs on what’s online in your home. Don’t get frustrated if it isn’t showing everything – a bit of troubleshooting can typically get it back on track.